Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within [1–3] business days after payment is received and verified. Orders placed on weekends or holidays will be processed on the next business day.

Please note that customized or made-to-order inflatables may require additional production time. Estimated processing times for custom orders will be communicated at the time of purchase.

Shipping Methods & Carriers

We ship inflatables using reputable carriers such as [UPS, FedEx, DHL, freight carriers, etc.], depending on package size, weight, and destination.

Due to the size and weight of inflatable products, some orders may ship via freight delivery. In such cases:

  • Delivery will be made curbside or to the nearest accessible location
  • A signature may be required upon delivery

Shipping Rates

Shipping costs are calculated at checkout based on:

  • Product size and weight
  • Shipping method selected
  • Delivery location

Any additional fees related to oversized or freight shipments will be clearly disclosed before order confirmation.

Domestic Shipping

We currently ship to all States.

International Shipping

International shipping is available to all countries. Delivery times vary depending on destination and customs processing.

Customers are responsible for:

  • Customs duties, taxes, and import fees
  • Any delays caused by customs clearance

We are not responsible for additional charges imposed by international authorities.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking details to update.

Delivery & Inspection

Upon delivery, customers are responsible for inspecting their inflatable package(s) immediately.
If there is visible damage to the packaging:

  • Note the damage with the carrier before signing
  • Take photos and contact us within 24 hours of delivery

Failure to report shipping damage within this timeframe may affect eligibility for claims or replacements.

Delayed or Lost Shipments

While we strive to meet estimated delivery times, delays may occur due to weather, carrier issues, or other factors beyond our control.

If your order is significantly delayed or appears lost, please contact us at [info@funzonebounce.com],

Phone Number: +17068708529

Address: 5990 Unity Dr H, Ste J, Norcross, GA 30071 and we will assist in filing a carrier claim where applicable.

Incorrect Shipping Information

Please ensure all shipping details are accurate at checkout. We are not responsible for:

  • Delays or losses due to incorrect or incomplete addresses
  • Additional shipping fees incurred from address corrections or reshipments